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  • How do I insure my jewelry, and what does jewelry insurance typically cover?
  • You can insure your jewelry through your homeowner's or renter's insurance policy or through a specialized jewelry insurance provider. Coverage typically includes theft, damage, and loss.

  • What is your return and exchange policy?
  • At Hannoush Jewelers, we offer a 30-day return and exchange policy for unworn and unaltered items in their original condition, accompanied by the receipt and any original certificates.

  • Does your warranty cover damaged goods?
  • Our warranty at Hannoush Jewelers is designed to provide peace of mind when purchasing our fine jewelry. While our warranty does not cover physical damage caused by external factors, it does offer protection against any manufacturing defects or issues related to the craftsmanship of the ring. We are committed to ensuring the highest quality standards for our products, and if you encounter any such issues, our team of experts will be more than happy to assist you in resolving them promptly and professionally.

  • What are the advantages of buying from an independent jeweler versus a chain store?
  • Independent jewelers like Hannoush Jewelers offer personalized service, unique designs, and often have a deeper knowledge of the products and industry. You'll receive attentive care, and our staff can help you find the perfect piece that matches your style and budget.

  • What types of metal allergies are common, and how can I avoid them?
  • Nickel is the most common cause of metal allergies. To avoid reactions, choose hypoallergenic metals such as platinum, palladium, and gold alloys without nickel. Sterling silver is generally safe, but some people may experience reactions to the copper content.

  • Do you offer custom jewelry design services?
  • Yes, our team of experienced designers and craftsmen can work with you to create a unique, personalized piece of jewelry. Please contact us to schedule a consultation.

  • How can I determine my ring size?
  • We recommend visiting our store for an accurate ring sizing by our professional staff. Alternatively, you can measure an existing ring or use a printable ring sizer available online.

  • Can you resize a ring, and how long does it take?
  • Yes, we can resize most rings. The process typically takes 1-2 weeks, depending on the complexity of the design and the type of metal.

  • What is the difference between natural, lab-grown, and imitation gemstones?
    • Natural gemstones are formed in the Earth's crust over millions of years.
    • Lab-grown gemstones are created in a controlled environment using advanced technology, resulting in stones that are chemically, physically, and optically identical to their natural counterparts.
    • Imitation gemstones however, are made from materials that mimic the appearance of genuine gemstones but do not have the same chemical composition or properties.
  • Do you appraise jewelry?
  • Yes, at Hannoush Jewelers, we offer professional appraisal services for your jewelry. Our experienced appraisers provide accurate and up-to-date valuations, ensuring that your precious pieces are adequately insured and protected. Please contact us to schedule an appointment for your appraisal needs.